See all the information about it and find out how to solve this problem

The 403 Forbidden error is an HTTP status code that means access to the page or resource you were trying to view is absolutely prohibited for some reason.

Different web pages report 403 forbidden errors in different ways, but you can rest assured when you encounter this error, we can help you! Understand, in this article, what it is and how to fix it easily.

What is the 403 Forbidden error?

The 403 error is a file or access permission failure, which can appear when you try to access a web page or resource, but you don't have the permission to do so. This error is part of the 4xx status code group and can specifically occur when a user tries to access something they do not have permission to access. For some reason, a specific feature or page is prohibited.

Why does the 403 Forbidden error occur?

Before we delve into the how-to part, it's important to know what exactly causes it. There are two reasons behind this error basically. Are they:

Incorrect settings in .htaccess file
Incorrect file or folder permissions

These failures can happen for a variety of reasons, such as:

Something on the part of the visitor, such as an unclear cache — in some cases, to access a specific process, the visitor needs to log into a website.
The error could also have to do with something the site owner did incorrectly, such as incorrect file or folder permissions.
The video is not "embedded" on any page.

How to troubleshoot 403 Forbidden error?

Here at Panda we recommend that you configure the domains of your website and/or your members area as this resolves most cases of this error and thus, you can free access to the videos for your visitors. Here you can check how to configure this domain.

The 403 Forbidden error can occur for several reasons, whether simple or not. Our advice first is to always configure the domain and if that doesn't solve it, count on our team of developers to solve the problem and avoid breaking your site.

Here at Panda we value transparency with our customers and we always seek to clarify any doubts that may arise about our platform.

Got any questions?

Just call us in our support chat and our team will do everything possible to resolve your doubts or difficulties. Still not using Panda Video? In case you still don't know, both our player and our prices are unbeatable, if you're interested, take a look at our plans, that way, you can see a plan that makes sense for you and that way you can also be part of Panda Videos . 🐼

Updated on: 10/05/2023