How to update your account on Panda
In this article, we’ll explain how to update your account information on Panda, from personal details to payment information.
On your dashboard, click your account name in the upper left corner and then "View Profile":
A panel will open. Click on the field you want to edit to change your name, email, password, or phone number:
Go to the "Settings - Plan" tab to view and edit your plan details:
In the "Payment Method" section, you can add multiple payment methods and choose one as default:
Click "Change" in the "Invoice Closing" section:
A panel will open where you can make the desired changes:
In the billing section, you can view and update your billing information:
In the same settings area, at the bottom of the page, you can view all your invoices. Click the icon next to each invoice to generate a PDF and choose the desired payment method:
Note: You can only remove the previous payment method after adding a new one.
Contact us through our support chat, and our team will do their best to resolve your questions or issues. Not using Panda Video yet? If you haven’t heard, both our player and prices are unbeatable. Check out our plans to find one that fits your product, and join the Panda family. 🐼
Updating profile information:
On your dashboard, click your account name in the upper left corner and then "View Profile":
A panel will open. Click on the field you want to edit to change your name, email, password, or phone number:
Updating plan information:
Go to the "Settings - Plan" tab to view and edit your plan details:
Updating payment methods:
In the "Payment Method" section, you can add multiple payment methods and choose one as default:
Changing the invoice closing date:
Click "Change" in the "Invoice Closing" section:
A panel will open where you can make the desired changes:
Updating billing details:
In the billing section, you can view and update your billing information:
Generating your invoice:
In the same settings area, at the bottom of the page, you can view all your invoices. Click the icon next to each invoice to generate a PDF and choose the desired payment method:
Note: You can only remove the previous payment method after adding a new one.
Still have questions?
Contact us through our support chat, and our team will do their best to resolve your questions or issues. Not using Panda Video yet? If you haven’t heard, both our player and prices are unbeatable. Check out our plans to find one that fits your product, and join the Panda family. 🐼
Updated on: 11/27/2024
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