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How do Analytics metrics work in Panda Video?

How Analytics Metrics Work at Panda Video


Understanding the performance of your videos is essential to evaluate results and optimize strategies—especially on sales pages with VSLs.


With that in mind, Panda Video provides a complete Analytics dashboard, with data that helps you make more accurate decisions.


Below, we explain how to access and interpret these metrics.


How to Access Analytics


  1. In the sidebar of your Panda Video account, click on "Analytics";
  2. On the main screen, you’ll see a summary of the last 30 days, including:
  • Key metrics;
  • Bandwidth usage per play, DRM, and download;
  • Top 5 most viewed videos;
  • Real-time users (last 5 minutes).


Learn more about detailed bandwidth consumption here.



What Tabs Are Available in Analytics?


Analytics offers various types of views, according to your needs.


Here’s a list:


  1. Plays: Number of video plays
  2. Retention: Average percentage of the video actually watched
  3. Devices: Types of devices used to watch your videos
  4. Browsers: Browsers used to watch your videos
  5. Locations: Countries and cities where your videos were viewed
  6. Referrals: Websites or sources that generated views
  7. Users: Data on who watches your videos


Tabs available in Panda's Analytics


What Metrics Are Available?


Whether in general Analytics or by video, you will see the following indicators:


Metric

Description

Plays

Line graph showing the number of plays for your video

Retention

Report showing the average retention for each video

Devices

Types of devices used to watch your videos

Browsers

List of browsers used to watch your videos

Locations

Countries and cities consuming your videos the most

Referrals

Websites or sources generating views

Users

Data on who watches your videos



Users Tab


In the "Users" tab inside Analytics, you can:


  • Filter by video, folder, or time period;
  • View IP, number of impressions, total screen time, and number of videos watched;
  • Click on a user to see data like email, location, operating system, device, and viewing behavior (full/partial).


Videos are considered fully watched when more than 90% of the duration is played.


If you have a course and want to view student names in the report, you need to enable DRM to capture this data. Learn more about DRM here.



Video Comparison


You can compare up to 3 videos simultaneously:


  1. In Analytics, click on "Compare Videos";
  2. Select the videos you want;
  3. Confirm the action.


A table will be displayed showing performance indicators, with the best result for each metric highlighted in green.


You can also click on the rows to see more details:




Target/Pitch Retention Report and Custom Retention


Within the Retention Report, you can:


  • Define a key moment in the video (pitch or CTA);
  • Track how many users reached that point (in numbers and percentage);
  • Create an additional custom retention, to monitor another strategic moment.


In the example below, 9% of users reached the configured retention point at 1 minute.



This feature is ideal for analyzing the copy of a VSL and identifying drop-off points.



How is the Average Cost Per Play Calculated?


These metrics use data on bandwidth and billing to calculate the cost per view.


Calculation

Formula

Cost per GB

Invoice amount ÷ Contracted bandwidth

Total cost of the slice

Cost per GB × Bandwidth consumed in the period

Average cost per play

Total cost ÷ Number of plays


Practical Example


Data

Value

Subscription

$14.90

Contracted bandwidth

300 GB

Bandwidth used (period)

1 GB

Plays in the period

10


Step by Step:


  1. Cost per GB: $14.90 ÷ 300 ≈ $0.05
  2. Cost of the slice: 1 × $0.05 = $0.05
  3. Cost per play: $0.05 ÷ 10 = $0.005


In this example, the average cost per play is $0.005.


The Average cost per user only considers unique plays.



Got any questions?


Reach out to our support team via chat, and our team will do their best to resolve any questions you have.


Not using Panda Video yet? Visit our pricing page and choose the plan that’s right for your business.


Updated on: 07/25/2025

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