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Problem with referer policy?

Which referer should I use?

When embedding Panda Video content on your website, it’s important to understand and correctly configure the referer to ensure proper domain-based protection.

The referer allows Panda to identify which page is loading the video, which is essential for controlling access and securing content by source.

Can any issues occur?

Yes. If the referer is not properly configured on your site, the video loading may be temporarily blocked, even if the domain has already been authorized.

This typically happens when there’s a restrictive policy defined in the page’s header:

<head>
  <meta name="referrer" content="...">
</head>

This control is called Referrer Policy, and it determines what gets sent in the referrer header when making a request to another domain.

If the site has an incorrect Referrer Policy set, the player may not recognize the domain and block the video from loading.

What is the correct configuration?

To ensure Panda can properly validate the origin of the request, add the following line to your site’s <head> section:

<meta name="referrer" content="strict-origin-when-cross-origin">

This policy ensures that the origin (domain) is sent when the request goes to an external site, without exposing the full URL path. It balances security, privacy, and player access control.

Got any questions?

Reach out to our support team via chat, and our team will do their best to resolve any questions you have.

Not using Panda Video yet? Visit our pricing page and choose the plan that’s right for your business.

Updated on: 07/30/2025

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