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Tutor: How to Create AI Chats in Your Videos

Index









1. How to Create Tutor

Creating Tutor is a straightforward process but requires attention to detail:


  1. Access the Tool: Ensure you are logged into the Panda Video platform.


  1. Initial Setup:


  • Choose a name for the chat.


  • Set an initial question to engage users, such as "How can I assist you today?"


  1. Video Selection:


  • Add the video to which the chat will be linked. Only one Tutor can be associated per video.


  1. Customizations: Adjust options such as enabling/disabling automatic question suggestions.


Finalize and test the setup to ensure the chat functions as expected.


2. How Billing Works in Tutor


Billing is divided into two main stages:


  1. Chat Creation:


  • Subtitles: If the video doesn't have subtitles, a charge will be applied for subtitle creation.
  • Cost: 1 credit for every 5 minutes of subtitles.
  • No Cost: If the video already has available subtitles, no charge will be applied for this service.


  1. Chat Usage:


  • Messages: Billing is applied for every 1,000 messages exchanged in the chat.
  • Cost: 10 credits per block of 1,000 messages.


This structure aims to provide clear and proportional billing based on platform resource usage.


3. How to Add or Remove Videos from Tutor


Managing Tutor’s knowledge base is flexible:


  1. Add Videos:


  • Navigate to the content management section.


  • Use the search tool to locate the desired video.


  • Click the option to add it to the Tutor base.


  1. Remove Videos:


  • Find the video in the list of associated items.


  • Use the remove option. This action is permanent, so proceed carefully to avoid losing relevant content.


4. How to Enable or Disable Tutor on the Player


Activating or deactivating Tutor on the player is essential to maintain control over the user experience:


  1. Access the chat listing interface.


  1. Locate the Tutor corresponding to the video.


  1. Select the option to activate or deactivate.


  • When deactivated, the chat automatically disappears from the player.


  1. Save changes to ensure the chat state is updated.


5. Tutor Limitations


Despite its powerful features, Tutor has one notable limitation:


  • One Chat per Video: Each video can only have one Tutor linked. This restriction ensures content focus and avoids overloading users with too much information.


6. Possible Errors in Tutor Generation


During the creation of your Tutor, you may encounter some errors in content generation.


Don't worry! Your credits will always be refunded, and you can quickly resolve these situations:


  • Error in Tutor Generation: This may have occurred during the creation process. Since your credits were refunded, delete the Tutor and generate it again.


  • Error in generating a video's content: This may be related to subtitle or content generation issues for a specific video. Check if the video has audio problems such as low sound, loud background music, or other issues. Afterward, remove the video and add it back to Tutor.


If the error persists after addressing these issues, contact our support team via chat.


7. Instruction Tips


This guide will help you use the chat effectively.


  1. Tone and Style: Define the tone and style of the response (formal, friendly, or motivational).


  1. Level of Detail: Specify whether the response should be brief, medium, or detailed.


  1. Response Focus: Set the primary objective of the response: inform, persuade, or provide examples.


  1. Target Audience: Indicate whether the response is for beginners, technical users, or clients.


  1. Restrictions or Limits: Note any restrictions or limitations, such as maximum response length or elements to avoid.


  1. Scenario or Context: Provide additional relevant information about the company or product to tailor the response effectively.


Frequently Asked Questions (FAQ)


1. How many Tutor can I create in my account?

There is no limit to the total number of Tutor in your account, but each video can have only one.


2. Does Tutor support multiple languages?

Yes, the functionality can be configured for various languages depending on the integrated model's capacity.


3. Can I change the initial question after creation?

Yes, the initial question can be edited anytime in the chat settings.


4. Is there a cost to temporarily deactivate Tutor?

No, temporarily deactivating it does not incur additional costs.


5. Can Tutor be tested before publication?

Yes, there is a test feature that allows you to simulate interactions before activating the chat on the player.


6. How does the tool handle videos without subtitles?

It is recommended to include subtitles to ensure the best experience and avoid extra charges related to transcription services.


Got Any Questions?

Feel free to contact us via our support chat, and our team will do their best to address any concerns or difficulties. Already using Panda Video? If not, remember that both our player and prices are unbeatable. If interested, check out our plans—one might be a perfect fit for your product. Plus, you’ll officially join our growing Panda community. 🐼

Updated on: 07/24/2025

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