How to Create AI Chats in Your Videos Using Tutor

Tutor lets you add an intelligent chat to your videos, making the user experience more interactive and personalized.

With it, viewers can ask questions in real time, directly from the player.

In this article, you'll learn how to create, manage, and customize your Tutor chat easily.

1. How to Create a Tutor

Follow these steps to set up your first AI chat:

1. Log in to your Panda Video account.
2. Go to the Tutor section.
3. Click on Create new chat.
4. Fill in the Chat name and Initial question (e.g., “How can I help you today?”).
5. Add the video to the chat (only one video can be linked per chat).
6. Customize features like automatic question suggestions.
7. Finalize and test your chat to ensure it's working properly.

2. How Is Tutor Charged?

3. How to Add or Remove Videos from a Tutor

You can update the chat’s knowledge base at any time:

To add videos:

1. In the Tutor’s knowledge base, click Add video.
2. Search for the desired video.
3. Click Confirm to link it to the chat.

To remove videos:

1. Find the video in the linked list.
2. Click Remove video.

4. How to Enable or Disable the Tutor on the Player

Manage chat visibility in your videos easily:

1. Go to the chat list.
2. Find the Tutor you want.
3. Toggle activation on or off as needed.
4. Save your changes.

Once disabled, the chat will no longer appear on the player.

5. Tutor Limitations

6. Possible Errors When Generating a Tutor

Errors can occur during setup but are easy to fix:

Chat generation error

• Happens during creation.
• Solution: Delete and regenerate. Credits are automatically refunded.

Video content error

• Caused by low audio quality or loud background music.
• Solution: Check the video, remove it, and re-add it.

7. Instruction Tips for the Tutor

To get more targeted responses from Tutor, you can define how the chat should behave. Here’s how to get the most out of each field:

1. Tone and style

Choose a voice that fits your audience:

• Formal – professional and institutional content
• Friendly – informal and conversational
• Motivational – inspiring for coaching or education
• Technical – ideal for explaining complex concepts

2. Detail level

Define how in-depth the responses should be:

• Brief – short and direct
• Moderate – balanced clarity
• Complete – detailed, with examples and context

3. Response goal

What the answer should achieve:

• Inform – provide clear explanations
• Persuade – encourage action
• Give examples – demonstrate applications

4. Audience profile

Tailor the language to the viewer’s expertise:

• Beginners – plain and jargon-free
• Intermediate users – assumes basic knowledge
• Technical users – uses advanced terminology

5. Limitations or restrictions

Set rules like:

• Max character length
• Avoiding certain terms
• Neutrality or brand voice compliance

6. Scenario or extra context

Add context for better relevance:

• Info about your brand or campaign
• The goal of the video (e.g., onboarding, sales)
• Time-sensitive details (“promo valid until…”)

Frequently Asked Questions (FAQ)

1. How many Tutors can I create?

Unlimited chats per account. But only one chat per video.

2. Does Tutor support multiple languages?

Yes, if the base model is configured accordingly.

3. Can I edit the initial question later?

Yes, it can be updated in the chat settings.

4. Does disabling the chat cost anything?

No, temporary deactivation is free.

5. Can I test the chat before publishing?

Yes, there’s a test feature available.

6. What if my video has no subtitles?

Subtitles will need to be generated, which will cost credits.

Got any questions?

Reach out to our support team via chat, and our team will do their best to resolve any questions you have.

Not using Panda Video yet? Visit our pricing page and choose the plan that’s right for your business.

Updated on: 08/02/2025