This article is also available in:

Avoiding Errors When Activating Panda AI

Avoiding Errors When Activating Panda AI



If you encounter this error while trying to generate the content package with Panda AI, don’t worry. There are some common causes for this type of issue, and in this article, we’ll cover them, along with tips to avoid it. To ensure your videos are recognized and transcribed accurately, it’s essential to follow a few fundamental practices. By adhering to the guidelines below, you can minimize failures and achieve more precise video transcriptions.

Possible Causes of Errors



Videos without audio.
Videos where background music is louder than narration.
Music videos.
Videos where the voice isn’t clear enough for the AI to recognize and transcribe.

Note that these errors can occur both for subtitles and dubbing.

Important Tips



Ensure that the audio is high quality, with clear and noise-free sound. Focus on well-defined narration, with articulated speech and no overlapping voices. During editing, adjust the volume to highlight the narration and reduce interfering elements, such as music, keeping it in the background to complement the content. These precautions significantly improve automatic transcription, ensuring the content package activation proceeds without issues!

Credit Refund



No need to worry about your credits! In case of an error, they are automatically refunded by the system. You can verify this in your dashboard by going to "Settings" and then "Credits," as shown in the example below.



Credits are refunded immediately.

Got Any Questions?



Feel free to contact us via our support chat, and our team will do their best to address any concerns or difficulties you might have. Already using Panda Video? If not, remember that both our player and prices are unbeatable. If you’re interested, check out our plans—one might be a perfect fit for your product. Plus, you’ll become part of the Panda community. 🐼

Updated on: 02/26/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!